Discord is an IRC-like chat platform that all the young cool kids are hanging out on. Originally intended as a way to communicate during online games, Discord has grown to the point that there are ...

These days, business is largely conducted in a digital-first environment. That said, it's still very much possible to deliver personalized experiences to customers. If you want to make a lasting ...

In customer-based businesses, the “customer” is not just an abstract idea; they are living, breathing beings that come to the marketplace with all their “stuff”. Understanding exactly who they are ...