South West Water (SWW) has been rated poor by the water industry watchdog, over the number of household complaints and the ...

The South Carolina Department of Consumer Affairs has outlined how you should handle a Homeowner's Association (HOA) complaint.

The Federal Competition and Consumer Protection Commission (FCCPC) said it had successfully resolved 9,091 consumer ...

Gateshead Council has seen an improvement of over 10% in housing complaint handling times since January. The improvements ...

The Federal Competition and Consumer Protection Commission (FCCPC) has announced the total recoveries of  N10 billion for aggrieved consumers following ...

Grocery shopping already comes with its fair share of issues. Spare yourself the trouble and avoid these supermarkets known ...

Verizon's integration of Google's Gemini AI into its customer service chatbot has led to widespread customer frustration and complaints across social ...

A new housing complaints team has been credited with improving the length of time complaints are seen to at Gateshead Council ...

Banking topped the list with 3,173 complaints, followed by fast-moving consumer goods (1,543), fintech (1,442) and ...

The Minns government is hiring a new top-paid bureaucrat to field complaints from angry drivers at the price of tolls.

Milton council has asked staff to explore how to handle frivolous and vexatious complaints, following a packed meeting where ...

On today’s episode of CBT Now, Shep Hyken discusses the importance of recovery in customer service and how to do it ...