"American taxpayers who seek tax-filing help should be able to choose the services they need -- and know ... H&R Block will ...

"American taxpayers who seek tax-filing help should be able to choose ... Previous versions of H&R Block software made it difficult for customers to downgrade from a paid tier to its free service.

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A Federal Trade Commission (FTC) lawsuit seeking changes for consumers who use H&R Block’s online tax filing services. H&R ...

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and then reenter their tax information for the downgraded products. Customers who sought upgrades encountered no such obstacles the FTC said. The $7 million will be paid to customers. H&R Block ...

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