The FTC accused H&R Block of deceptively marketing its do-it-yourself tax filing services as ... Previous versions of H&R Block software made it difficult for customers to downgrade from a paid tier to its free service. If you were to start your return ...

Tuesday's settlement requires the largest U.S. tax preparation service to disclose in advertising either the percentage of taxpayers eligible for free products, or that a majority does not qualify. According to the FTC, H&R Block's ads sometimes buried in ...