This isn’t just about being nice. Customers can sense when they’re genuinely valued versus when they’re being managed. That feeling drives every decision they make about whether to stay, whether to ...

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Rodriguez-Ayala runs the day-to-day operations of Project Level, Ariel Investments first fund focused on women’s sports ...

Heart-shaped treats for Valentine’s Day that say “I love you” more eloquently than any mass-produced card. Fastnachts for Fat Tuesday that honor the German baking traditions that influenced so much of ...