AI just beat humans at emotional intelligence tests 81% to 56%. The implications for how you communicate with customers, employees and stakeholders are huge.

Research shows you might have greater self-awareness, emotional regulation, and insight into others than you may think.

More information: Katja Schlegel et al, Large language models are proficient in solving and creating emotional intelligence tests, Communications Psychology (2025). DOI: 10.1038/s44271-025-00258-x .

Testing for emotional intelligence during the recruitment process can transform the delivery of care from a box-ticking ...

One sign of that focus came on Friday, when prominent open source group LAION released a suite of open source tools focused ...

Six generative AI large language models (LLMs) were able to outperform real people in tests on emotional intelligence, a recent study showed. The study, which was published in the peer-reviewed ...

When you bring emotional intelligence into the mix, the focus shifts to how people perceive prices—creating a model that's built around the customer, not just the market.

How emotional intelligence became a new metric for educational success. Enter a school of education today and you’re likely to hear a phrase like this: “IQ is good, but EQ [emotional intelligence] is ...

AI large language models (LLMs) like ChatGPT scored significantly higher than humans on emotional intelligence tests.

Currently, in humans, emotional intelligence can be evaluated using self-reporting questionnaires or ability-based tests. The questions were scenarios with multiple-choice answers.

Common AI models outperformed humans on emotional intelligence in a recent study, but experts caution us to look beyond the ...

Emotional intelligence experts generally agree that there are “right” or “best” answers to these scenarios, based on conflict management theory — and it turns out that the LLMs and AI chatbots chose ...