Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers. With the latest updates to the Case Management Agent (CMA ...

Brisbane-based DSS has launched an enhanced Microsoft Dynamics 365 Finance & Operations (F&O) License Optimisation Service, designed to reduce licensing costs by up to 50% while bolstering enterprise ...

Brisbane-based DSS has launched an enhanced Microsoft Dynamics 365 Finance & Operations (F&O) License Optimisation Service, designed to reduce licensing costs by up to 50% while bolstering enterprise ...

We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers and SMS short codes. These capabilities significantly ...

Pradeep Raja is a digital transformation architect specializing in AI-integrated CRM systems, including the Customer ...

Microsoft and Adobe are joining forces in the cloud. On Monday at the Microsoft Ignite conference, Microsoft and Adobe announced plans for a strategic partnership to help enterprise companies embrace ...

Microsoft Project Online Plan 1 is the entry-level subscription designed for basic project management tasks. It’s a great starting point for individuals or small teams who need a simple and ...

Microsoft has announced the limited public preview of Windows 365 Reserve, a service that provides temporary desktop access to pre-configured cloud PCs for employees whose computers have become ...

"We're at capacity, and we need more space," said John Constantin, owner of BFS Fleet Service Construction underway on new business park in Lancaster $22M BestSelf project marked a first for Uniland ...