Your engineering team ships weekly, but pricing changes take months. The gap stems from structural issues and reflects how ...

Since ChatGPT was released nearly three years ago, individuals and companies have experimented with reactive AI, composing AI prompts to create articles, tables, translations, to-do lists, and ...

It’s time to reimagine loyalty as a virtuous loop that transforms customer relationships into a sustainable growth engine.

Those of us who have seen software transition from perpetual licenses to recurring revenue SaaS businesses know there’s been a fundamental shift in how revenue is earned over time. Recurring revenue ...

Burlington Stores, Inc. BURL has leveraged its expansion and value-driven model to deliver outstanding results. By prioritizing customer value, enhancing supply-chain performance and expanding reach, ...

The 2025 U.S. Open delivered a master class for golfers and procurement leaders alike. When thunderstorms on June 15 transformed golf's most demanding major into what many called "unplayable", J.J.

Launch dates don’t build customer loyalty—outcomes do. Here's why CX leaders are shifting from velocity to impact. Across boardrooms and executive status meetings, there’s a familiar drumbeat: “Are we ...

This Web3 platform links marketing spend directly to verified customer visits, ensuring venues pay solely for measurable ...

What Is Customer Lifetime Value? Customer lifetime value (CLTV) means the total expected sales a single customer will generate throughout the business relationship with a company. CLTV is a pivotal ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software. Today, the company unveiled a groundbreaking new ...

We see Southwest Airlines as providing exceptional value to those who are looking for convenient point-to-point routes, but increasingly see a weaker case to be made for the traditional kinds of ...