Artificial intelligence has revolutionized customer service and business automation, making AI chatbots an essential tool for modern businesses. In 2025, companies are leveraging advanced chatbot ...

Different types of customer service software platforms There are several varieties of software that tackle specific areas of customer service, including contact center solutions, CRMs, ticketing ...

ParkHub, the leading North American provider of parking software solutions, today announced the acquisition of ElimiWait, the industry-leading softwar ...

Introduction: The SaaS (Software as a Service) business model fundamentally transformed how enterprises consume software. By ...

The Technology Services Veteran Brings 20+ Years of Customer-Focused Experience Leading Global Enterprise Software Deployments for Manufacturing and Distribution SAN FRANCISCO--(BUSINESS ...

ParkHub said it will incorporate ElimiWait’s innovative valet management tools—including Valet Mate, a contactless, paperless ...

Gogo|Satcom Direct facilitates seamless multi-orbit connectivity through its long-established relationships with major ...

Broadridge and Verint say they are testing DeepSeek AI for automation and efficiency, while addressing cybersecurity risks in ...

We recently published a list of Top 11 Trending AI News And Wall Street Ratings. In this article, we are going to take a look ...

CEO Outlook project, here is what five solution provider CEOs had to say on how AI will impact their business.

To help make the decision-making process simpler, we feature the best call center software solutions below ... that really does put the customer first. Customer service teams now have the ability ...