CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

According to the NHTSA, “dealers will update the transmission control module software calibration” at no cost the owners.

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

As we get deeper into the holiday season, it may feel like your expenses are piling up. Reducing your monthly bills can be ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Reynolds and Reynolds has a vision. A Skaivision, to be precise. The dealership software provider announced a collaboration ...

H&R Block's online software makes it difficult for customers to downgrade from a paid tier to its free service. But that will ...

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

Investing.com - Cloud software providers are expected to see a recovery in customer spending as a resilient economic ...

Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team. Segment’s ...