Low response efficiency: According to the "2024 Corporate Private Domain Service White Paper," over 60% of corporate customer service handles more than 200 inquiries daily, with 30% being repetitive ...

Okindo said ChatGPT was “the most-used AI tool to help scammers do their thing,” enabling him and other workers to pose ...

The goodbye or "be well" -- the last touchpoint of care -- is where satisfaction is most vulnerable. In business, we call it ...

See the 8 best AI answering services for plumbers in 2025, built to capture urgent jobs, book appointments, and stop missed ...

AI-powered voice assistants are transforming customer interactions across India, handling queries in multiple languages with ...

Discover why potential customers often agree they like your product or service but still walk away without purchasing. Learn the hidden barriers behind these lost sales — and practical steps you can ...

Artificial intelligence has transformed the way people interact with technology, and chatbots are at the forefront of this change. What once started as rule-based systems with limited, ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

USAA has earned the highest customer service ratings from US consumers for the second year in a row, according to a recent report from Temkin Ratings. The company's banking operations took the top ...