Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

The invisible revolution in HVAC operations has begun. The contractors who embrace it will discover that growth no longer ...

They often include workforce management features and more built-in AI tools, providing more powerful multichannel customer service. Software such as Dialpad, LiveAgent, Five9 and Nextiva fall into ...

Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

In the dynamic world of business, Customer Relationship Management (CRM) software has become an indispensable tool for companies aiming to streamline their customer interactions, sales processes, and ...

The growing electric vehicle industry in India witnessed another milestone with Evoltsoft Technologies Pvt. Ltd.’s expansion ...

Enter ITIL® 4, the latest evolution of the IT Infrastructure Library, and a powerful response to these changing demands.

Why retention, not acquisition, builds real profit. By Samuele Barrili If you are the owner of a waste management company, ...

Automated salon scheduling software enhances daily efficiency by reducing avoidable disruptions, optimizing workflows, and integrating the tools needed for smooth business management. These solutions ...

Customer background Atomicwork, an agentic service management software provider, was founded in 2022 and has quickly grown to over 50 employees in the United States, Singapore, and India. The company ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

The mainboard's first IPO since 2021 saw its placement offer 5.5x subscribed and its public offer 14.4x subscribed. Together ...