Customer service management software allows you to keep track of customer queries, requests, communications, and problems. It brings all customer conversations and information into one unified system.

Keep communication synchronized between your office and work in the field with field service management software. Digital solutions like cloud-based technology and AI-powered customer relationship ...

Rohan Joshi is the CEO and co-founder of Wolken Software, a leading IT service management and customer service desk software provider. Customer experience has long been considered to be a greater ...

Field service management software allows you to manage all your reporting, scheduling, dispatching, invoicing, and customer account management needs, all from a single platform.

EnergySage, Scanifly, Freedom Forever, and Bodhi have all introduced AI-supported tools for solar design, customer service, ...

Field service management software can offer a comprehensive solution, revolutionising how companies oversee their mobile workforce, schedule tasks and optimise customer satisfaction.

Field Service Management software should be integrated seamlessly with existing systems, such as Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.

Field service management software provider, Simpro Group, has acquired Leeds-based software company BigChange. It is the latest in a string of acquisitions by Simpro Group. The strategic deal is ...