MongoDB is finally benefiting from the AI software adoption cycle, with its Atlas cloud product seeing strong demand. Read ...

The company has found that, for most customers, agents powered by GPT-5 can solve more than 50% of tickets — and in some ...

The launch of OpenAI’s ChatGPT created a major buzz around artificial intelligence (AI) stocks. ChatGPT is an AI chatbot software application that uses machine learning techniques to emulate ...

Energy security and decarbonization are driving factors for international energy company SEFE, which stands for Securing Energy for Europe. Serving more than 50,00 customers across Europe, SEFE plays ...

Abstract: This study aims to guide pre-service teachers in effectively utilizing Generative Artificial Intelligence (GAI) tools to enhance their Artificial Intelligence (AI) literacy. By ana-lyzing ...

The IRS has a strategy to provide a better level of customer service to taxpayers over the next three years and beyond. But the IRS appears no closer to implementing the strategy, which was submitted ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...