This isn’t just about being nice. Customers can sense when they’re genuinely valued versus when they’re being managed. That feeling drives every decision they make about whether to stay, whether to ...

Ever wonder which restaurant chains you'll get the best service at? We scoured the internet to find out which ones customers ...

In the restaurant business, tips aren’t an added bonus they’re sometimes the majority of a waitress’s salary. That’s why so ...

The Bank of Ghana has called on financial institutions to prioritise customer satisfaction as the defining benchmark of ...

Forecasts that AI could erase tens of millions of jobs by the end of the decade appear to be making the notion of a ...

Do Storytelling to Enable Cross-Selling and Up-Selling - Focus on communication that naturally relate products, trends, and ...

With the rapid development of artificial intelligence technology, the domestic intelligent customer service system market continues to expand. According to authoritative data, by 2025, the scale of ...

On September 11, 2025, the finals of the 10th Chijia Blue Collar Hero 'Castrol Cup' Service Skills Competition successfully ...

E-commerce platforms like Flipkart and Swiggy are putting human support behind paywalls, pushing AI as the default frontline.

Junts per Catalunya has reached an agreement with the government of Pedro Sánchez to accept that Catalan be given de facto ...

Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.