A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

JCPenney will be closing one store in each of eight states, spanning California, Colorado, Idaho, Kansas, Maryland, North Carolina, New Hampshire and West Virginia.

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

Additionally, expense management tools empower entrepreneurs to exercise efficient control over their budgets, promoting ...

With its explosion on Tuesday following a blowout earnings report, Palantir (NASDAQ: PLTR) crossed a market cap of $200 ...

Built with a structured yet flexible framework, the SAM Program allows CSPs to align globally while honoring the unique ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Read Less Customer relationship management (CRM) software is designed to help businesses increase sales, drive growth and provide better customer experience. There are many CRM platforms on the ...