Salesforce Ltd. (CRM) keeps riding a wave of strong financial performance and demand.

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

When making connections that drive growth, don't forget to optimize your ongoing communications to foster sustained business.

HubSpot is widely recommended for beginners because of its ease. The free plan has many valuable features. It offers basic ...

AI provides a revolutionary approach to CRM security by utilizing its data analysis, anomaly detection, and threat ...

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...

A series of recent cybersecurity breaches reveals significant vulnerabilities within educational and technology institutions, ...

Just months after the merger between Ping Identity and ForgeRock was completed in August 2023, Ping CEO Andre Durand swiftly ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...

One of the most significant trends in the mobile wallet landscape is the proliferation of closed-loop wallets, which are ...