One key factor that we can’t ignore is the continuing boom in artificial intelligence. Advances in AI technology have boosted ...

Customer relationship management giant Salesforce is experiencing a global outage, affecting thousands of businesses and ...

BillBook Leverages CleverTap to Elevate Customer Engagement and Drive Revenue Growth SAN FRANCISCO, CA & MUMBA ...

Friday, November 15 – 10 a.m. to 2 p.m. LOCATION:Southwest Community Center6401 Baseline RoadLittle Rock, AR ADDITIONAL ...

Contrary to the notion that MySQL is in decline, it’s expanding across industries and keeping pace with technological ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

Understanding the customer journey is essential for businesses looking to boost engagement and build loyalty. However, achieving a cohesive view is increasingly challenging, with customer interactions ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Despite its low market share, Pegasystems is now a leading player in the CRM & DPA industries due to its new AI innovation.

October marks Cybersecurity Awareness Month, a timely reminder for businesses and individuals to revisit their digital ...

AI-focused storage technology developer MinIO has been busy expanding its strategic relationships with ARM and Intel, and ...