While I agree with each of the insights offered into the technical aspects and immediate business impact of the incident, the role of customer experience teams in managing such crises has, so far, ...

Businesses face mounting cyber threats and data breaches from third-party vendors. Open-source CIAM solutions offer a secure, ...

BillBook Leverages CleverTap to Elevate Customer Engagement and Drive Revenue Growth SAN FRANCISCO, CA & MUMBA ...

Organizations that develop websites with Microsoft Power Pages can accidentally overprovision database privileges for ...

Cloud giant will launch service by the end of next year with a number of services already on-board and expectations ISVs will ...

General Motors is recalling certain GMC Savana and Chevrolet Express vehicles due to transmission safety issue ...

One key factor that we can’t ignore is the continuing boom in artificial intelligence. Advances in AI technology have boosted ...

After a slow week last week, big rounds saw a good rebound with seven startups raising $100 million or more. While food ...

Here’s how to address ROI concerns effectively while driving home the benefits that zero trust can bring to your security ...

Cybersecurity has become a critical issue for individuals and organizations of all sizes. According to Gartner, the global ...

Stop being afraid of newfangled technology, and start letting your kids use it to help them with their homework, said ...

Customer relationship management giant Salesforce is experiencing a global outage, affecting thousands of businesses and ...