One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Additionally, many Customer Relationship Management (CRM) platforms are now increasingly built into contact management software - in fact, some of the best CRM software is directly marketed as ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer ...

Regal, the most customer-centric contact center software, today announced the completion of a $40 million funding round to accelerate the rollout of its groundbreaking AI Phone Agents for contact ...

The NHTSA recently announced recalls for 304,068 vehicles. This includes BMW, Mazda, Volkswagen, Porsche vehicles and Honda ...

Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team. Segment’s ...