The AI thinking cap is an innovative wearable that translates thoughts into text, offering a new way to communicate through ...

The research team at CUHK Shenzhen recently discovered the real cause of this issue and proposed an innovative solution. They ...

This research, completed by researchers Zhang Yuhao, Du Yuhao, Dai Zhancheng, Ma Xiangnan, Kou Kaiqi, Wang Benyou, and Li Haizhou from the Chinese University of Hong Kong (Shenzhen), was published in ...

Call centers should us customer feedback from surveys, analytics, and QA to create targeted training and development programs that directly improve agent performance, customer experience, and business ...