To truly modernize accreditation, technology implementation could adapt advanced risk assessment practices used in other sectors to the higher education context. For example, in the financial services ...

Learn how automation is transforming utilities into data-driven powerhouses in our conversation with Al Eliasen.

Whitney Haggerson, M.H.A., Providence’s vice president of health equity and Medicaid, describes equity pilot projects that ...

It is a privilege to work in the automotive industry, with its constant drive to improve! Safety is an important cornerstone, and corrosion protection is part of this. Our success is built around ...

From an outcome perspective, these rowers were synchronizing power and rhythm in perfect alignment. From a process point of ...

Learn how these four engineering teams foster a culture of knowledge-sharing and how this positively impacts their work.

The core function of QuizardAI is to assist students by providing AI tutoring through scanning math problems. A video posted by the founding team on TikTok went viral, capturing widespread attention ...

Call centers should us customer feedback from surveys, analytics, and QA to create targeted training and development programs that directly improve agent performance, customer experience, and business ...

Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

However, many initial RPA projects end in failure. Surveys indicate that these failures are not primarily due to the ...

John Holmes wants to build the kind of affordable housing that the city of Portland needs. But it's a slow and arduous ...

Innovation is part of our DNA. Across the BNSF network, continuous improvement is how we stay on track. From the way we ...