On 23 January 2020, reports became reality as the first COVID-19 case was detected in Australia. It was a grim foreshadowing ...

From fake calls to fresh dough. This is how a scam call center was transformed into a real pizzeria — and the community loves it.

Nothing gets rid of a bad rule faster than following it exactly. What would you do if your new supervisor said you’d be written up for deviating even slightly from the call center script? Would you ...

Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

Weaver joins 'Dust Bunny' director Bryan Fuller at TIFF 2025 to discuss their dark fairy tale, 'Alien: Earth,' Star Wars, and ...

As long-form podcasts and other types of alternative media bring Holocaust denial and anti-Zionist revisionism to fresh ...

SAUK RAPIDS — Actors from GREAT Theatre took their places on an unusual stage Thursday evening: the party and event room at Jimmy's Pour House. The Waite Park theater company kicked off their new ...

We offer programs in dementia respite, caregiver support, geriatric case management and mental health counseling ...

China has never publicly confirmed it number of nukes, and there is no consensus as to the current size of its arsenal.