Amazon Connect initially disrupted with a pay-per-use price model but is now flexing its artificial intelligence muscles. Written by eWEEK content and product recommendations are editorially ...

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

AWS has announced the general availability of Console-to-Code, a service that converts actions performed in the AWS Management Console into reusable code for the AWS CLI, Cloudformation, or CDK ...