Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Proposed response says the county won’t implement the grand jury’s recommendation to form a Sheriff’s Office oversight ...

Tax breaks prompted significant data center growth in Georgia. Residents are growing concerned as more pop up.

Super Micro Computer, Inc. (NASDAQ:SMCI) ranks among the best computer hardware stocks to invest in. On August 11, Super Micro Computer, Inc. (NASDAQ:SMCI) announced a 4U direct liquid-cooled system ...

ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...