In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

As businesses move toward an AI-powered, real-time and compliance-driven future, the right analytics approach—whether ...

Future-proof cross-functional companies harness monday.com strategicallyIssued by The CRM TeamJohannesburg, 18 Feb 2025Visit our press officeMariana Becerra, Head of Operations and monday.com, The CRM ...

explore effective methods for evaluating customer behavior and preferences in 2025, leveraging the latest tools and ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

The martech RFP process is long, complex and often flawed. Focus on these key areas to make smarter technology choices. The ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

The other day, Alice, one of my coworkers, called asking about Legal Assistance and what role a legal process outsourcing ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

Many businesses recognise they need a new website, but they don’t always understand why. A website is often seen as a ...

The real challenge of CRM success isn't choosing the right system, but ensuring your team is trained and supported for ...