Palantir's pullback signals a strong buy with bullish EPS growth, robust Q2 results, and AI leadership. Read why PLTR stock ...

With this new funding, HappyRobot plans to scale hiring across engineering, deployments, and product, while making their AI ...

Voiso, a global provider of AI-powered contact center solutions, is redefining what it means to connect with customers in today’s digital age. In a landscape dominated by automation and transactional ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

TRAVIS COUNTY, Texas — Residents in Travis County in need of long-term flood assistance now have a new way to receive help. On Wednesday, the county began operations on its flood recovery call center ...

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BOSTON (WWLP) – Thirteen individuals have been charged in connection with a transnational elder fraud scheme that allegedly involved a call center operation in the Dominican Republic, resulting in ...

GEORGIA, — The Georgia Department of Human Services (DHS) announced Tuesday that it plans to temporarily shut down its Supplemental Nutrition Assistance Program (SNAP) call center following a ...

While call centers and BPOs are one of the biggest industries in the Philippines, that might be in danger with the United States’ Keep Call Centers in America Act of 2025. Proposed by Senators Ruben ...

Who knew that scamming people could be as easy as picking the correct option from the dialogue tree? Work your way up to becoming a manager, or call the police and get your annoying colleagues out of ...