Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

Q2 2025 Earnings Call Transcript September 11, 2025 The Kroger Co. beats earnings expectations. Reported EPS is $1.04, ...

Why emotional blueprinting reveals what data misses—presence, nuance, and the moments that actually build trust.

Welcome to Kroger Second quarter 2025 earnings conference call. If you’d like to ask a question at the end of the ...

Aviat Networks, Inc. (NASDAQ: AVNW) Q4 2025 Earnings Call Transcript September 11, 2025 ...

When a well-known and loved homeless man nicknamed “Pepe” was killed in the crossfire of a Chicago shooting outside her home ...

Wenxin X1.1 Deep Thinking Model Launched, Achieving SOTA in Multiple Benchmark Tests During the conference, Baidu's Chief ...

After receiving a call from someone claiming to be from her bank, Greg’s grandmother was told she owed $50,000 due to a ...

Q1 2026 Earnings Call Transcript September 9, 2025 Oracle Corporation misses on earnings expectations. Reported EPS is $1.47 ...

Local artists are feted at Seattle Convention Center gallery opening to celebrate reimagined jerseys hung as art to mark ...

Is the Chiefs' run of excellence in danger? Are the Lions in trouble after a blowout loss? Kevin Patra judges nine narratives ...

For the third year in a row, I accurately predicted the date of the next iPhone update. Here's when to expect the new ...