Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

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Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

Good morning, and welcome to the Signet Jewelers Second Quarter Fiscal 2026 Earnings Call. Please note, this event is being recorded. Joining us on the call today are Rob Ballew, Senior Vice President ...

Thomas Frank hailed Djed Spence as a “fantastic example” after the Tottenham defender earned a first senior England call-up. Spence shone last season after coming into the Spurs side under Ange ...

Given a prompt (in grey) requiring scientific knowledge, FLUX generates imaginary images (lower row) that are far from reality (upper row). Moreover, LMMs like GPT-4o fail to identify the realistic ...

TAMPA, Fla. (WFLA) – Two “self-professed religious leaders” were indicted Wednesday on federal charges alleging the organization forced its members into labor, isolated them and threatened to withhold ...