Empathy is the performance engine of modern contact centers. When taught through targeted training, reinforced by coaching, ...

Discover how AI-powered voice analytics improves contact center performance through real-time insights, training, and ...

Q2 2025 Earnings Call Transcript September 11, 2025 The Kroger Co. beats earnings expectations. Reported EPS is $1.04, ...

Aviat Networks, Inc. (NASDAQ: AVNW) Q4 2025 Earnings Call Transcript September 11, 2025 ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

When a well-known and loved homeless man nicknamed “Pepe” was killed in the crossfire of a Chicago shooting outside her home ...

Q1 2026 Earnings Call Transcript September 9, 2025 Oracle Corporation misses on earnings expectations. Reported EPS is $1.47 ...

Wenxin X1.1 Deep Thinking Model Launched, Achieving SOTA in Multiple Benchmark Tests During the conference, Baidu's Chief ...

Good morning, and welcome to the Signet Jewelers Second Quarter Fiscal 2026 Earnings Call. Please note, this event is being recorded. Joining us on the call today are Rob Ballew, Senior Vice President ...

Q2 2026 Earnings Conference Call August 27, 2025 5:00 PM ETCompany ParticipantsChristian Kleinerman - Executive Vice President ...

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Michigan is introducing a new call center service that will help older adults and people with disabilities find and access appropriate long-term health care. The free service, known as “MI Options,” ...