Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

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The best CRM for customer service is Zendesk, according to our research, thanks to a bounty of features, lots of customization options, and top tier help and support for all users. However, that doesn ...

I have been writing for newspapers, magazines and online publications for over 10 years. My passion is providing, in a way that is easily accessible and digestible to all, the knowledge needed for ...

To select our picks for the best CRM software for recruiting, our small business HR experts conducted dozens of hours of research. This process included live demonstrations of leading CRM systems and ...

To determine our selections for the best CRM software for law firms, our team of small business sales and marketing experts attended live demonstrations, interviewed company representatives and ...

The best CRM for accountants is Hubspot: It’s simple and easy to use, offers a huge range of accounting-specific integrations needed to work with your existing software, and automation tools that will ...

Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...

CRM software transforms scattered customer data into structured insights that drive business growth. From automating ...