The after-sales service system records customer repair needs, the CRM system stores customer basic information and ...

Microsoft is announcing the addition of role-based AI solutions to Microsoft 365 Copilot for sales, service, and finance ...

In today's fiercely competitive market, the efficiency of a company's customer relationship management is directly related to ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...

Apollo.io reports that effective data enrichment enhances data quality, aiding businesses in understanding customers and ...

ShipStation reports that business automation will be essential by 2026, saving time and costs while increasing efficiency in ...

Before implementing new technology, business leaders ought to evaluate and diagnose the problems they're trying to solve.

Learn how automation tools and intelligent process design could help maximize productivity, reduce costs, and drive ...

Genesys has added more than 150 advanced AI capabilities in the past few months, and more are on the way, executives stressed at the Xperience 2025 event.

With optimism alone no longer being enough, investors need to combine deep diligence with strategic caution to succeed in the ...

Knowing which projects make you money and which ones don’t is key to growing your business. Accounting software can help you ...

Operator: Good afternoon, and welcome to the Farmer Brothers Fiscal Fourth Quarter and Year-End 2025 Earnings Conference Call. [Operator Instructions] As a reminder, this call is being recorded.