The love-hate relationship with CRM is real. Although they have been widely adopted, CRM solutions often fail to meet the promises made during their selection and implementation process, and they can ...

How you approach training employees on the new tool can make a difference as well. Start small by picking a team that’s open ...

Smart CRM systems, such as Zoho CRM, have become ideal choices for businesses to manage multiple clients, enhance customer satisfaction, and drive business growth due to their powerful features and ...

In today's world, where data security and compliance requirements are becoming increasingly stringent, traditional ...

Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Because Salesforce is a large SaaS investment, renewal time should be seen as a pivotal opportunity to realign your platform ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

Agent Payment Protocol, a new open source standard from Google and 60 other payment players, aims to make transactions made ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...

Picture this: your sales team is working harder than ever, but customers keep slipping away. Sound familiar? Most businesses find themselves trapped in disconnected sales processes that make customers ...

Microsoft avoided a potentially hefty EU antitrust fine by promising reduced prices for Office products excluding its Teams ...

Learn how automation tools and intelligent process design could help maximize productivity, reduce costs, and drive ...