Salesforce posted solid results and AI progress, but slower growth and fair valuation limit upside in a competitive tech ...

AI buying agents are transforming B2B sales by automating early evaluations and reshaping CRM strategies, pushing human sales ...

The Indiana credit union, which was rebranded from Teachers Credit Union in 2023, says it chose Creatio for the ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

How you approach training employees on the new tool can make a difference as well. Start small by picking a team that’s open ...

Apollo.io reports that sales automation transforms teams by handling repetitive tasks, boosting efficiency, and increasing ...

The Bogis-Bossey Expert Workshop 2025 aims to support the global review of collective progress in the implementation of the Kunming- Montreal Global Biodiversity Framework (KM-GBF) by facilitating ...

In today’s B2B landscape, especially in service-driven industries, customer experience isn’t just a “nice to have” anymore—it’s the differentiator. I had a conversation with CX strategist Eric Gregg, ...

Article Views are the COUNTER-compliant sum of full text article downloads since November 2008 (both PDF and HTML) across all institutions and individuals. These metrics are regularly updated to ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

If you plan to implement CRM software to manage customer data more efficiently, streamline customer-facing operations, or drive other business improvements, it’s essential to get acquainted with the ...