In today's world, where data security and compliance requirements are becoming increasingly stringent, traditional ...

Within the HubSpot ecosystem, the CRM is the free, foundational database. The other "Hubs" are paid subscriptions that add ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...

Customer Relationship Management can only get better with the integration of social tools into the customer process. Some companies ‘get’ social CRM but others have a long way to go. Lauren McKay ...

Matt Leone has a vision for what DriveCentric will be — and it's not just a CRM. The company’s new CEO announced a shift in ...

Your company has acknowledged that the business needs a new CRM system. But the CFO is nervous about the costs, and starts to suggest strategies that could lower costs-or doom your project to fail .