As healthcare entities move towards the deployment of artificial intelligence (AI) models to streamline patient engagement, being acquitted of good customer relationship management (CRM) system data ...

For many Chinese enterprises, selecting a CRM system that aligns with their business characteristics, technical architecture, and development strategy is crucial. Among numerous local vendors, Jin ...

The after-sales service system records customer repair needs, the CRM system stores customer basic information and ...

CRM software transforms scattered customer data into structured insights that drive business growth. From automating ...

The company had a slow start to the year, with the stock rising just 3.1% over the last 52 weeks. Despite strong results in ...

Artificial intelligence is changing the foundation of customer relationship management, making data-driven engagement central to how companies operate. QuickBooks has introduced the Customer Agent, an ...

At Fortune Brainstorm Tech, leaders from Zillow, Experian, Okta, and Salesforce agreed: Agents aren’t just smarter chatbots.

For caretech providers, using data goes beyond compliance. Expert Tanya Johnston explains how data can be used to optimize ...

Panso, a CRM for restaurants, gives restaurants a 360 view of their guests which can be used to send targeted and personalized email and SMS campaigns.

Autonomous AI agents are more than just extensions of vendor tools. They’re credentialed actors who connect and execute, and ...

It’s everywhere. Workflows, data entry, personalisation, forecasts, lead generation, analytics, and customer journeys. It has the ability, says Infosys, to automate and orchestrate tasks while ...