Explore how AI is transforming Business Process Management (BPM) into a powerhouse of business intelligence, enhancing automation, productivity, and decision-making.

For companies that operate at a global scale, success can hinge on how well their strategy supports and aligns each location.

When looking for a business coach, look for someone who will be a partner in your success, working side by side with you to ...

Let’s tackle the age old question: can new technology fix broken or missing processes?And then let’s add: does AI and AI agents change the answer you would give?Gemini illustration based on ...

Learn how automation tools and intelligent process design could help maximize productivity, reduce costs, and drive ...

It’s not about a single fix or one-time initiative, but about embedding learning into the DNA of how public systems operate.

Microsoft COO Carolina Dybeck Happe said the principle of kaizen is key to how she’s approaching AI transformation inside the organization.

The first error cropped up about a third of the way into this process. The table of profit and loss showed the business turning profitable in month 10. However, ChatGPT asserted that "By Month ~43–45, ...

Behind Vero's sustained success lies a comprehensive technology strategy designed to eliminate friction from the claims ...

Conduent is also deploying AI to drive improvements in the contact center experience for public benefit recipients. A standout example is the Conduent GenAI-powered capability that equips agents with ...

Explore the rollercoaster of small business reform in South Africa, where initial progress is overshadowed by sudden policy withdrawals that threaten economic growth.

AI employees not only understand, comprehend, and execute tasks, but they also ensure that the entire business chain is ...