In the restaurant business, tips aren’t an added bonus they’re sometimes the majority of a waitress’s salary. That’s why so ...

Leading organizations are shifting toward holistic, adaptive AI that automates the entire customer journey. This integrated ...

Forecasts that AI could erase tens of millions of jobs by the end of the decade appear to be making the notion of a ...

According to Salesforce's seventh edition of the "Service Status Report," it is expected that by 2027, 50% of service cases will be resolved by artificial intelligence (AI). This research is based on ...

Junts per Catalunya has reached an agreement with the government of Pedro Sánchez to accept that Catalan be given de facto ...

In today's world, where data security and compliance requirements are becoming increasingly stringent, traditional ...

Why customer POS experience is important. Steps to increase customer satisfaction with a modern POS experience.

Do Storytelling to Enable Cross-Selling and Up-Selling - Focus on communication that naturally relate products, trends, and ...

Customer Data Platforms (CDPs) are emerging as the critical tool for transforming raw data into personalized journeys, ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Today, Adobe (Nasdaq:ADBE) announced the general availability of AI agents that will reshape how businesses build, deliver ...