Thank you, operator. Good afternoon, and thank you all for joining the InnovAge's 2025 Fourth Quarter and Fiscal Year-end Earnings Call. With me today is Patrick Blair, CEO; Ben Adams, CFO. Michael ...

Voiso, the AI-powered contact center platform helping global businesses deliver human-first customer experiences at scale, ...

A full-stack, local-first behavioral intelligence engine for telecom support calls. Combining Whisper transcription, GPT-3.5 insights (affordable token cost), PII redaction, next best offer generation ...

Revenue: $210 million, flat year-over-year and sequentially. Non-GAAP Diluted EPS: $0.51, ahead of guidance. Operating Cash Flow: 25% of revenue. Consolidated Cash and Short-term Investments: $576 ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update from ...

ATLANTA — More than two weeks after the Georgia Supplemental Nutrition Assistance Program’s call center went down after a cyberattack, the call center has opened and closed again. In the latest update ...

Flow Capital Corp (TSXV:FW) reported its eighth consecutive quarter of revenue growth, with Q2 2025 revenue up 54% year-over-year to a record $3.2 million. The company achieved a significant increase ...

Even with expanded digital tools, healthcare call centers are still the main and often most strained access point for patients. Whether confirming or rescheduling an appointment, patients continue to ...

Federal and state authorities are investigating a cyberattack that shut down Georgia's SNAP call center for over a week. According to officials, they've received reports of similar incidents in ...