The best response to hostile emails is to stay calm, composed and laser-focused on listening, our guest columnist writes.

Manny Rizo is a Democrat in Texas, so he is no stranger to being on the losing side. But this one seems to sting a bit more.

In Batley East and the wider north Kirklees area, councillors highlighted the closures of Batley Baths, Dewsbury Sports Centre, Dewsbury Registry Office, Dewsbury Customer Service Centre, and the tip.

Telecel Ghana has hosted the first of its Red Pop-Up activations, a live public showcase of the work of young creative entrepreneurs, as part of its Small and Medium Enterprises (SME) Month ...