DALLAS, TX, UNITED STATES, August 29, 2025 /EINPresswire.com/ -- As U.S. and U.K. companies face rising labor costs and growing customer expectations, Dallas-based ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...

ATLANTA — An investigation is underway following what state officials referred to as a “cyberattack,” which targeted a third-party system used to help Georgians navigate their food benefits. At this ...

GEORGIA, — The Georgia Department of Human Services (DHS) announced Tuesday that it plans to temporarily shut down its Supplemental Nutrition Assistance Program (SNAP) call center following a ...

U.S. Senators Ruben Gallego (D-Ariz.) and Jim Justice (R-W.Va.) have introduced a bipartisan bill aimed at keeping customer service jobs in the United States and improving transparency about the use ...

President Donald Trump demanded that AT&T make its equipment work properly while on a conference call with church leaders. “This is the second time it’s happened,” said Trump on Truth Social. “If the ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

The Center for Interprofessional Education and Simulation (CIPES) invites abstract submissions from faculty, students, and staff for possible poster presentation at this year’s 7th Annual ...

AT&T is expected to relocate its call center to Lakeside Tower in Richardson. (Dustin Butler/Community Impact) An AT&T call center is expected to relocate from its current Richardson location to ...

Some AT&T employees in Richardson will soon have a slightly different commute. The Dallas-based telecommunications company has announced plans to expand and relocate its call center across the street ...