Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

Planning your next moves is pretty crucial for being productive, but it’s only helpful if those plans are well informed. To succeed, you need to understand why previous attempts at similar tasks ...

The 5 Whys is a well-known problem-solving tool. Initially developed in 1970’s by Sakichi Toyoda to help improve the Toyota production, it is now taught in business schools across the country – and ...