I had a long car journey this week and used the time to catch up on the audio version of Patrick Lencioni’s classic book, The Five Dysfunctions of a Team. If you’re not familiar with it, he tells a ...

Over the past few years there has been much written about behaviour change and how individuals can learn new habits. These concepts are particularly useful for L&D professionals. Why? If we reflect on ...

The rise of artificial intelligence (AI) has happened at breakneck speed. We have gone from occasionally interacting with a chatbot at the bank, to asking sophisticated generative AI tools, such as ...

Compassionate leadership is a new management and leadership approach providing strategic advantage to many businesses.

An organisation run by ethical leaders who practice ethics vs merely talking about it (conceptual) has the potential to create a culture of psychological safety and trust. Where employees feel they ...

When we think about conflict we often think of adversarial behaviours that create a spiral of personal damage and loss, additionally costing the organisation time, company culture, productivity and ...

Return on Expectation is also a valuable measure of a training programme's success. Did it meet the criteria from a business needs perspective? Did it match the expectations of the trainees? After an ...

The part of psychology that studies mental processes, thinking, memory and perception. Most read this week Deliver, Training ...

Performance in this context is the range of activities and behaviours undertaken by a person, a team, or even an organisation to achieve a stated outcome. Performance improvement is modifying the ...

This term could be broadly defined as, 'learning that takes place online and outside the classroom'. More specifically, virtual learning usually takes place in a VLE (virtual learning environment), a ...

Director of Tulser, Charles Jennings, investigates how to deliver business impact in an uncertain world.

As organisations recognise the importance of evolving their performance management systems to be more continuous, flexible and engaging, the spotlight turns to L&D managers. These professionals are ...