Return on Expectation is also a valuable measure of a training programme's success. Did it meet the criteria from a business needs perspective? Did it match the expectations of the trainees? After an ...

Compassionate leadership is a new management and leadership approach providing strategic advantage to many businesses.

The part of psychology that studies mental processes, thinking, memory and perception. Most read this week Deliver, Training ...

Performance in this context is the range of activities and behaviours undertaken by a person, a team, or even an organisation to achieve a stated outcome. Performance improvement is modifying the ...

I have never understood why we focus on individual leaders learning leadership skills in isolation from their peers without the context of their work. It seems obvious to me that we lead in context.

As organisations recognise the importance of evolving their performance management systems to be more continuous, flexible and engaging, the spotlight turns to L&D managers. These professionals are ...

In our workplaces we hold #hashtag events to promote LGBTQ+ history, Black History, International Women’s Day, Mental Health Awareness, etc. but is your business just going through the motions or are ...

An organisation run by ethical leaders who practice ethics vs merely talking about it (conceptual) has the potential to create a culture of psychological safety and trust. Where employees feel they ...

Director of Tulser, Charles Jennings, investigates how to deliver business impact in an uncertain world.

I had a long car journey this week and used the time to catch up on the audio version of Patrick Lencioni’s classic book, The Five Dysfunctions of a Team. If you’re not familiar with it, he tells a ...

Over the past few years there has been much written about behaviour change and how individuals can learn new habits. These concepts are particularly useful for L&D professionals. Why? If we reflect on ...

When learning isn't accessible, many people are excluded, limiting their ability to grow and contribute. According to the World Health Organisation (WHO), more than one billion people – between 15% ...