In a cloud-first world, is there still value in owning a premises-based unified communications system? The answer: It depends on what your vertical demands.
This month’s Enterprise Connect AI show provided attendees with a look at vertical use cases, end user adoptions – and lessons on how to deploy AI in your own enterprise.
Amazon’s prowess in AI, not just in contact centers but in all things data, should give it a unique opportunity to deliver more AI, faster than a pure play that typically needs to partner in this area ...
The market for Communication Service Providers (CSP) offering hosted business services has changed radically over the past 2+ years. The market has become considerably more competitive, with ...
A pair of reports released on Tuesday, October 15, 2024, highlighted some of the challenges associated with providing AI with good data. For example, Salesforce’s CIO survey found that ...