At the heart of ITIL® 4 lies a profound philosophical shift: instead of focusing solely on control, stability, and ...

In most cases, we process the alerts sent by Alertmanager (Prometheus’ alert management system) using Tornado, where they are grouped based on labels – not following the traditional “Host” or “Service ...

Fixes in NetEye Satellite upgrade to version 4.42 We have resolved a bug that occurred during the upgrade of NetEye Satellites to version 4.42. Specifically, these issues were associated with the GLPI ...

The Tools of the Trade. To achieve my goal, I used: Tekton Pipelines to define the CI/CD workflow as code.; PipelineRun to execute the pipeline with specific parameters.; Custom Tekton Task to run oc ...

If you’ve ever tried integrating an external system or website with Jira Service Management (JSM), you’ve probably hit one or more roadblocks, especially when it comes to creating requests on behalf ...

Hi! Today I want to talk to you about a nice tool that I stumbled upon in recent weeks: n8n. In these days automation has become a key driver for efficiency and innovation. From streamlining ...

Elevated Tokens. When an administrator logs in, Windows may grant an “elevated token” to indicate that the session has administrative privileges.This happens when User Account Control (UAC) prompts ...

Building the Ansible Documentation. Ansible, in its default format, embeds the documentation of each module inside the module code itself, at the beginning of the file, as can be seen for example in ...

Fixes in NetEye Satellite upgrade to version 4.42 We have resolved 2 errors that occurred during the upgrade of NetEye Satellites to version 4.42. Specifically, these issues were associated with the ...

If your company uses Atlassian tools like Jira or Confluence, you've likely encountered the terms Teams and Groups. At first glance, Teams and Groups might seem like the same thing – just different ...

How it works: Open the ProForma form (status: OPEN) Wait 3 seconds (prevent race conditions) Update the custom field Delivery Details with a predefined quote block + {{webhookData.table}}; Submit the ...

Our old ISO used the first drive (sda) as the only option when installing the system. Sometimes we were asked to install NetEye on a different drive, so as a workaround we suggested properly sorting ...