Aussie Broadband believes that customer feedback is what can take us from good to great. We acknowledge all complaints within 2 working days. If you would like to ...

What kind of router do I need for Multi-Gigabit plans? If you would like to broadcast multi-gigabit speeds over Wi-Fi, we recommend using a router with at least Wi-Fi 7 technology. Make sure any ...

Overview It’s no secret that innovation can come from anywhere – something we know from our roots in regional Victoria. We wanted to support the next generation of the biggest thinkers from regional ...

An AVC ID (Access Virtual Circuit Identifier) is a unique code that identifies your nbn® connection. Every nbn service has its own AVC ID. It’s a 15-character code that starts with AVC, followed by 12 ...

If you are hosting a file or video game server, or need remote access to your PC, then you'll likely want a static IP.

eSLA stands for Enhanced Service Level Agreement and refers to NBN’s commitment to providing a higher level of support by having faster rectification on faults within a specified timeframe. This is ...

It's easy to say your internet is "slow" when it's playing up, but do you know what internet speed actually is? Understanding it can help you pick the right nbn® plan for your needs.

When you need support, our 100% Australian-based staff will be there to help. We invest in local jobs – because we think it's the right thing to do by our staff and our customers.

Full fibre upgrade T&Cs: Additional external costs may apply. Currently only available for eligible residential customers with a FTTN or FTTC connection. Customers must sign up to an eligible ...

If you've purchased the Netcomm CloudMesh NL19MESH from Aussie broadband, it should come pre-configured for both regular internet connection, as well as a 4G backup. That means all you need to do to ...

Fibre has helped the world connect like never before, promising to hold up to our rising bandwidth demands for decades to come. Find out what exactly fibre optic cabling is, how it works, and why it’s ...

After joining Aussie Broadband as Chief Financial Officer (CFO) in 2019, Brian Maher became our Chief Executive Officer (CEO) earlier this year.