Zendesk builds on complete service solution to strengthen human and AI partnership for the contact centre zendesk ...

Sabio Group & Avaya helps Transcom eliminate language barriers in customer service AI-powered real-time translation solution ...

Key Insights from the UK Customer Experience Decision-Makers' Guide 2024-25 Contact Centre Download - Sabio ContactBabel ...

Content Guru Headcount Hits Continued Double-Digit Growth In 2024. Contact Center as a Service (CCaaS) Contact Centre ...

Avaya’s ‘Virtual Operations Manager’ how human & AI can alter the way customer experience is managed at the contact centre ...

NFU celebrate 25th anniversary of its CallFirst contact centre a resource for thousands of members since its inception in ...

Do You Actually Listen to What Your Customers Are Telling You?  contact centre report for download from enghouse ...

C ontent Guru, a leading global provider of enterprise cloud customer experience (CX) and contact centre solutions, have ...

This week marks National Customer Service Week, a celebration of the customer service industry and its vital role in successful business practice across the UK. At IPI, we’re taking the opportunity to ...

IPI Sat Sanghera named one of the UK’s Top 50 Most Ambitious Business Leaders for 2024 ao received The People Award contact ...