CEOs know it’s crucial to communicate with their people when implementing business change. Why do so many make the common mistake of not communicating enough to provide clarity of focus and ...

Over the next decades, Artificial Intelligence (AI) innovation will continue at breakneck speeds. Computer performance, robotics, software development efficiency, and the resulting systems will lead ...

I can count on one hand the number of times I’ve experienced exceptional inflight Wi-Fi. Assuming I take an average of 45 flights a year, that’s pretty depressing. Flying is productivity primetime for ...

You rarely hear about the months and years of hard work behind the scenes that go into making an iconic brand. Often, businesses need to be brought back from the brink of collapse to ultimately thrive ...

C-suite executives spend 40% of their workweek in meetings, according to The Wall Street Journal. Harvard Business Review found that 15 percent of an organization’s total collective time is spent in ...

Clean sheets on a hotel bed are a contract between guests and management. Even the slightest stain on the corner of a duvet sounds alarm bells in visitors’ minds and leaves them thinking, “Someone was ...

Most companies promote their products and services with a corporate branding strategy but far fewer realize the importance of promoting their employer brand. And as the U.S. economy picks up steam and ...

The current model of hyper-globalisation has run its course. It’s time to re-think – and actually do something – before the whole edifice comes crashing down. In 2018 my colleague David Boyle and I ...

Many companies lack comprehensive strategies for data analytics, despite broadening opportunities to identify areas for internal investment or savings. That’s an important consideration, given that ...

Most CEOs recognize the need for their firms to be customer-focused. A focus on customers is a business truism. The evidence for those that do it well is unambiguous. They are more successful on ...

All people have the same rights. Everyone has the right to live, be free, feel safe, and be heard. Sometimes, words don’t come easily when we go through difficult situations. But some people dare to ...

Just as every organization has a culture, so does every sales team. Values and traditions that sales leaders hold important will shape the attitudes, behaviors, and social norms of employees and ...