A strategic platform has to be broad enough to support a range of business functions while being open, extensible and modular at the same time, according to Forrester ...

The most effective enterprise technology platforms streamline operations, drive innovation, and enable scalability while managing costs and risk. They help improve the overall productivity of ...

Although companies originally invested in call center technology to provide multi-channel communications to improve the customer experience, it has actually dramatically deteriorated the customer ...

Vendors are pushing platforms, but features, functionality, and definitions vary. Here’s a list of “must have” cybersecurity platform attributes.

OpenAI plans to launch a new AI-powered jobs platform next year to help match employers with candidates who have artificial ...

Intuit’s Global Financial Technology Platform Architecture Drives Technology Innovation for Customers with Speed at Scale.